Jun 14, 2022
In General Discussions
Another frequently raised issue was the effectiveness of the timeliness of advice. When your GMB listing is suspended, you're probably losing a lot of money every day, and from my discussions with the local search community, that's just the tip of the iceberg. (Obviously Industry Email List it should be noted that at this time Google has advised that GMB support will be slower than ever as it prioritizes certain Covid-19 related actions, and social support has been disabled entirely.) Phil Rozek (Local Visibility System): I had a years-long Industry Email List saga trying to get the “dentist” category removed from my GMB page from the Local Visibility System. Why was it there? Well, as a local SEO, I tinker all the time, often using my own GMB page as a lab chimp. In an experiment, I changed the main category to 'Dentist', but couldn't change it back. I reached out to them via Twitter and email, and while the reps were helpful, after a Industry Email List few back and forths they were stumped and apparently posed the Industry Email List question to a supervisor. I never heard back. (In Google's defense, I didn't attempt to call them, but that's because I didn't have a business day to spare!) Gyi Tsakalakis (AttorneySync): GMB's problems can have Significant consequences for local businesses. When an ad is suspended, it can be very frustrating to get a response like: Tim Capper (Owned Online): Support channels all vary in effectiveness, especially when there have been a lot of suspensions. When this happens (and it happens more and more) the support stops. Last year, we had an Industry Email List unprecedented six weeks to review reinstatements. I personally found that Twitter support has become saturated as it becomes more popular and delays occur. You also need to DM the Industry Email List details of the issue, which isn't ideal when it comes to a nuanced issue.